Accessibility Statement

Our Commitment

Sola is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all our users.

We believe that everyone should have the freedom to browse, shop, and sell on our platform regardless of ability. This commitment is ongoing, and we work to maintain and improve accessibility across our entire platform.

Conformance Status

Sola conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Our platform meets the requirements for:

• Level A - Basic web accessibility features
• Level AA - Deals with common barriers for disabled users

Accessibility Features

Sola includes the following accessibility features:

Keyboard Navigation

• Full keyboard navigation support throughout the site
• Skip to main content link for screen reader users
• Visible focus indicators on all interactive elements
• Logical tab order for intuitive navigation

Screen Reader Support

• Semantic HTML structure for proper content hierarchy
• ARIA labels and descriptions where needed
• ARIA live regions for dynamic content updates
• Screen reader announcements for important actions
• Alternative text for all meaningful images

Visual Design

• Sufficient color contrast ratios (WCAG AA compliant)
• Text resizable up to 200% without loss of functionality
• No reliance on color alone to convey information
• Clear, readable fonts throughout the platform
• Consistent navigation and layout

Forms & Interactions

• Clear, descriptive labels for all form fields
• Error messages that are easy to understand and resolve
• Helpful hints and instructions where needed
• Large, easy-to-click interactive elements

Media & Content

• All functionality available from keyboard alone
• No content that causes seizures (no flashing more than 3 times per second)
• Predictable and consistent interface behavior

Compatible Technologies

Sola is designed to be compatible with the following assistive technologies:

• Screen readers: JAWS, NVDA, VoiceOver, TalkBack
• Speech recognition software: Dragon NaturallySpeaking
• Keyboard-only navigation
• Screen magnifiers: ZoomText, MAGic
• Browser accessibility features

We recommend using the latest version of your preferred browser and assistive technology for the best experience.

Known Limitations

Despite our best efforts, there may be some limitations. Below are known issues we are working to address:

• Third-party content: Some creator-uploaded content may not be fully accessible. We encourage creators to follow accessibility best practices and provide alternative text for images.
• PDF files: Some downloadable products may be PDF files that are not tagged for accessibility. We are working with creators to improve this.
• Complex interactive elements: Some advanced features (like the image zoom viewer) may have limited accessibility in certain screen readers. We are actively improving these.

Ongoing Improvements

Accessibility is an ongoing effort. We regularly:

• Conduct accessibility audits and testing
• Test with real users who rely on assistive technologies
• Update our platform to fix accessibility issues
• Train our team on accessibility best practices
• Review new features for accessibility before launch

Feedback & Assistance

We welcome your feedback on the accessibility of Sola. Please let us know if you encounter accessibility barriers:

When reporting an accessibility issue, please include:

• The web page URL where you experienced the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your browser and operating system

We aim to respond to accessibility feedback within 2 business days and strive to resolve issues within 10 business days.

Technical Specifications

Accessibility of Sola relies on the following technologies:

• HTML5
• WAI-ARIA (Accessible Rich Internet Applications)
• CSS3
• JavaScript (with graceful degradation)

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Methods

Sola assessed the accessibility of our platform using the following methods:

• Self-evaluation: Internal accessibility reviews and testing
• Automated testing: Using industry-standard accessibility testing tools
• Manual testing: Keyboard navigation and screen reader testing
• User testing: Feedback from users with disabilities

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint. Please send your complaint to:

Accessibility Compliance Officer
Sola Marketplace
3675 Marketplace Blvd #1114
East Point, GA 30344
United States
Email: compliance@thesolamarketplace.com

Legal Standards

This accessibility statement demonstrates our commitment to compliance with:

• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA