Managing Your Sola Shop
Customize your shop, organize products, and track your success with analytics.
Accessing Your Shop Dashboard
Your Creator Dashboard is command central for managing your shop. Access it by clicking "Creator" in the main navigation, or visit your shop URL directly.
Shop Customization
Make your shop stand out with custom branding:
Shop Name
- Your brand identity - Choose something memorable
- Appears on: Shop page, product listings, watermarks
- Can be changed - But try to stay consistent for branding
- Unique URL: Your shop is at /shop/your-shop-name
Shop Bio
- Maximum 500 characters
- Tell your story - who you are, what you create
- Highlight your unique style or specialty
- Include a call-to-action (follow, subscribe, shop)
- Keep it friendly and approachable
💡 Bio Example: "Hi! I'm Sarah, a watercolor artist creating modern florals for weddings, branding, and home decor. Every design is hand-painted with love. Follow for weekly freebies! 🌸"
Shop Banner
- Recommended size: 1500x500px
- Maximum file size: 5MB
- Formats: JPG, PNG, WEBP
- Showcases your brand aesthetic
- Can include your logo, portfolio samples, or branded graphics
Profile Picture
- Maximum 2MB
- Square format recommended (displays as circle)
- Use your logo, photo, or brand icon
- Appears next to products and in search results
Social Links
Connect your other platforms:
- Twitter/X
- Website/Portfolio
- TikTok
- YouTube
Product Organization
Draft vs. Published
Manage your product visibility:
📝 Draft Products
- Only visible to you
- Not searchable or purchasable
- Perfect for works in progress
- Can publish anytime
🌍 Published Products
- Live on marketplace
- Searchable and purchasable
- Followers get notified
- Can unpublish anytime
Organizing Your Listings
- My Listings tab: View all your products in one place
- Filter by status: Published, Draft, Freebies
- Sort options: Newest, Oldest, Most Popular, Price
- Quick actions: Edit, Unpublish, Delete
Editing Products
Update products anytime, even after publishing:
- Go to My Listings
- Click "Edit" on the product
- Make changes (pricing, description, images, files)
- Click "Update" to save
- Changes go live immediately
⚠️ Note: Editing published products doesn't re-notify followers. Only new products trigger notifications.
Analytics Dashboard
Track your shop's performance with detailed analytics:
Key Metrics
💰 Total Revenue
Your total earnings (after Sola marketplace fee: 7%/4%/2% based on your tier)
📦 Total Sales
Number of products sold
👁️ Shop Views
How many people visited your shop page
🔍 Product Views
Total views across all product pages
✨ Total Glows
How many likes your products received
👥 Followers
Number of users following your shop
Product-Level Analytics
See performance for individual products:
- Views: How many times the product page was viewed
- Sales: Total number of purchases
- Revenue: Total money earned from this product
- Conversion rate: Views to sales ratio
- Average order value: Typical purchase amount
Time Period Filters
- Last 7 days
- Last 30 days
- Last 90 days
- This year
- All time
- Custom date range
Follower Management
Your followers are your audience. Engage with them:
Growing Your Following
- Quality products: Great work attracts followers
- Consistent uploads: Regular new products keep people engaged
- Offer freebies: Free products attract new followers
- Promote your shop: Share on social media
- Engage with reviews: Respond to customer feedback
Benefits of Followers
- Instant notifications: Followers see your new products immediately
- Higher sales: Loyal audience more likely to purchase
- Social proof: High follower count attracts new buyers
- Email marketing: Build subscriber list for campaigns
Review Management
Reviews build credibility. Manage them well:
Viewing Reviews
- See all reviews in your dashboard
- Filter by product
- Sort by rating or date
- View buyer name and purchase details
Responding to Reviews
- Thank positive reviews: Show appreciation
- Address concerns: Help with issues in negative reviews
- Be professional: Always courteous, even with harsh feedback
- Buyer notification: Reviewers get notified of your response
✨ Response Tip: Responding to every review (good or bad) shows you care about customers and builds trust with future buyers.
Marketing Tools
Email Campaigns
Send updates to your subscribers:
- Audience: All subscribers or just followers
- Daily limit: 2 campaigns per day
- Subscriber limit: 100 recipients per campaign
- Include products: Link directly to products
- Track performance: See opens and clicks
Sola Boost (Advertising)
Promote products with paid advertising:
- Minimum $5 budget
- Choose products: Single product or all products
- Set duration: 7, 14, 30 days or custom
- Appears in search: "SPONSORED" badge on promoted products
- Track performance: Monitor impressions and clicks
Shop Settings
Shop Visibility
- Public: Anyone can see your shop and products
- Vacation mode: Hide shop temporarily without deleting
- Deactivate: Completely hide your shop
Notification Preferences
Control what notifications you receive:
- New sales
- New followers
- New reviews
- Low product inventory (if applicable)
Best Practices for Shop Success
📅 Upload Consistently
Regular uploads keep your shop active and visible. Aim for at least 1 new product per week.
📸 High-Quality Images
Professional photos increase conversions. Invest time in great product photography.
💬 Engage with Customers
Respond to reviews, answer questions, and build relationships with your audience.
📊 Monitor Analytics
Check your dashboard weekly. Adjust strategy based on what's working.
🎁 Offer Freebies
Free products grow your follower base and convert into paid sales over time.
Troubleshooting
My products aren't showing up in search
- Ensure products are published (not draft)
- Check category and tags are properly set
- New products may take a few minutes to index
- Use relevant keywords in title and description
Low sales despite traffic
- Review pricing - may be too high or too low
- Improve product images - first impression matters
- Enhance descriptions - answer buyer questions
- Check competition - what are similar products doing?
Ready to optimize your shop?
A well-managed shop with great products, professional branding, and consistent uploads is the key to success on Sola!
Go to Dashboard