Understanding Notifications on Sola
Stay updated with in-app notifications, creator alerts, and review notifications.
What Are Sola Notifications?
Sola's notification system keeps you informed about important updates without cluttering your email inbox. All notifications appear in-app and are easy to manage.
💡 In-App Only: Sola notifications appear within the platform, not via email (unless you've subscribed to creator emails separately).
The Bell Icon
Find your notifications in the top navigation bar:
- Bell icon (🔔): Located in the header next to your profile
- Red badge: Shows the number of unread notifications
- Click to open: View all your notifications in a dropdown
- Auto-update: New notifications appear in real-time
Notification Center Features:
- Mark as read: Click individual notifications to dismiss
- Mark all read: Clear all notifications at once
- Notification history: See past 30 days of notifications
- Quick actions: Click to go directly to related content
Types of Notifications
🌟 New Product Alerts (Following Creators)
When you follow a creator (Shine), you get notified when they post new products:
- Instant alert: Notification appears immediately when creator uploads
- Product preview: See thumbnail and product name
- Direct link: Click to view the new product
- Creator name: Know who posted
✨ Why Follow Creators? Never miss new releases from your favorite creators. Be the first to see new products and exclusive freebies!
⭐ Review Notifications
Get notified about reviews on your products (for creators) or review responses (for buyers):
For Creators:
- New review received: Someone left a review on your product
- Star rating shown: See the rating at a glance
- Review preview: First line of the review text
- Product link: Go directly to the product page
For Buyers:
- Creator response: Creator replied to your review
- Helpful votes: Other users found your review helpful
🎁 Freebie & Promotion Alerts
Stay informed about special offers:
- New freebies: Followed creators post free products
- Time-limited offers: Expiring freebies you haven't claimed
- Sales & discounts: Creators you follow run promotions
- Reserve exclusives: New Reserve-only freebies (for subscribers)
🛍️ Purchase & Order Updates
Track your orders and purchases:
- Order confirmed: Your purchase was successful
- Files ready: Your downloads are available
- Payment received: For creators when you make a sale
💬 Community Interactions
Engagement from other users:
- New follower: Someone followed your shop (creators)
- Product Glows: Someone liked your product
- Comments: Someone commented on your product (if enabled)
Following Creators (Shine)
The "Shine" feature lets you follow your favorite creators:
How to Follow a Creator
- Visit a creator's shop page
- Click the "Shine" button (✨)
- You're now following them!
- Click again to unfollow anytime
Benefits of Following
- New product alerts: Get notified instantly when they upload
- Exclusive freebies: First to know about free products
- Sales & promotions: Be notified of special offers
- Support creators: Show appreciation for their work
- Build community: Stay connected with creators you love
👥 For Creators: When someone follows you, they'll receive notifications about all your new products. A great way to build a loyal audience!
Managing Your Notifications
Viewing Notifications
- Click the bell icon (🔔) in the header
- See all recent notifications in the dropdown
- Unread notifications appear in bold
- Click a notification to view details and mark as read
Clearing Notifications
- Individual: Click a notification to mark as read
- Bulk: Click "Mark All as Read" to clear all at once
- Auto-clear: Notifications older than 30 days are automatically removed
Notification Settings
Customize which notifications you receive:
- Go to Profile → Settings
- Click Notifications tab
- Toggle notification types on/off
- Save your preferences
Available Notification Controls:
- ✅ New products from followed creators
- ✅ Reviews on your products (creators)
- ✅ Review responses (buyers)
- ✅ Freebies and promotions
- ✅ Order and purchase updates
- ✅ Community interactions
Email Notifications vs. In-App
Understanding the difference:
📱 In-App Notifications
- New products from creators
- Reviews and interactions
- Glows and follows
- Available in the bell icon
📧 Email Notifications
- Order confirmations
- Creator email campaigns (opt-in)
- Important account updates
- Security alerts
For Creators: Notification Strategy
Use notifications to engage your audience:
📢 New Product Announcements
When you upload a new product, all your followers get instant notifications. Time your releases strategically!
🎁 Freebie Promotions
Offer time-limited freebies to attract new followers. Notifications create urgency and drive claims.
💬 Respond to Reviews
Reply to reviews to show customer appreciation. Buyers get notified of your response!
📊 Track Engagement
See follower growth in your dashboard. More followers = more notification reach!
Notification Frequency
Sola balances staying informed without overwhelming you:
- Real-time: New product alerts appear instantly
- Batched: Some notifications are grouped to reduce clutter
- Daily digest: Option to receive once-daily summary (coming soon)
- No spam: Creators are limited in how often they can notify followers
Troubleshooting
Not Receiving Notifications
- Check notification settings (Profile → Settings → Notifications)
- Ensure you're following the creator
- Refresh your browser
- Clear browser cache and cookies
- Try a different browser
Too Many Notifications
- Unfollow creators you're not interested in
- Disable specific notification types in settings
- Use "Mark All as Read" to clear backlog
- Consider using the digest option when available
Notification Badge Not Updating
- Refresh the page
- Clear browser cache
- Check if you're logged in correctly
- Contact support if issue persists
Stay Connected with Sola!
Follow your favorite creators and never miss new products, freebies, or exclusive offers.
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